At Tots Mine Jewellery, your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Personal details such as your name, email address, phone number, and shipping address
  • Payment information (processed securely through trusted third-party payment providers; we do not store your card details)
  • Order and purchase history
  • Account information if you create an account
  • Technical data such as IP address, browser type, and cookies to improve your experience

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about your purchases, inquiries, or account
  • Provide customer support
  • Improve our website, products, and services
  • Send updates, offers, or promotional messages (only if you choose to receive them)
  • Comply with legal and regulatory requirements

3. Sharing Your Information

We respect your privacy and do not sell your personal data.

Your information may be shared only with trusted third parties when necessary, such as:

  • Payment gateways
  • Shipping and delivery partners
  • Technical and hosting service providers

These partners are required to keep your information secure and use it only for the intended purpose.

4. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content.
You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. While no system is 100% secure, we continuously work to maintain a high level of security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

7. Children’s Privacy

Tots Mine Jewellery is committed to protecting children’s privacy. We do not knowingly collect personal information from children without parental consent. All purchases and interactions are intended to be completed by parents or legal guardians.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: totscare@totsmine.com.